Emergency information

24/7 Global Emergency Assistance is provided by Mondial Assistance, the largest travel assistance company in the world, with over 35 call centers in 28 countries.

1800 010 075

Australia

1800 214 5514

Canada

10800 611 0094

China

0800 182 7636

Germany

800 900 389

Hong Kong

800 787 451

Italy

0800 023 2683

Netherlands

0800 778 103

New Zealand

800 6162 187

Singapore

0800 561 361

Switzerland

001 8006 121 082

Thailand

08000 289 270

United Kingdom

1866 844 4085

United States

For all other countries dial reverse charge ("collect") via the local operator : +61 7 3305 7499

When calling please be prepared with:

• Your name
• Your policy number
• The nature of your problem
• The phone number of where you are
• The names and contact details of any hospitals or doctors you have visited