Emergency information

 

24/7 Global Emergency Assistance is provided by Mondial Assistance, the largest travel assistance company in the world, with over 35 call centers in 28 countries.

1800 010 075
Australia

1800 214 5514
Canada

10800 611 0094
China

0800 182 7636
Germany

800 900 389
Hong Kong

800 787 451
Italy

0800 023 2683
Netherlands

0800 778 103
New Zealand

800 6162 187
Singapore

0800 561 361
Switzerland

001 8006 121 082
Thailand

08000 289 270
United Kingdom

1866 844 4085
United States

For all other countries dial reverse charge ("collect") via the local operator : +61 7 3305 7499

When calling please be prepared with:

  • Your name
  • Your policy number
  • The nature of your problem
  • The phone number of where you are
  • The names and contact details of any hospitals or doctors you have visited

Choose from holiday, domestic and annual policies at very competitive online prices.  Instant confirmation.

Buy A Policy Online

HIRE CAR EXCESS COVER

Hire Car Excess coverage

Yes ! Our policies offer cover of hire car excess fees.    » Read more

Buy A Policy Online

Comprehensive Policy Documentation is available via our online quote facility.

Policy wording (PDS)
We recommend you read the Product Disclosure Statement (PDS) carefully.

Region Guide

Please check the region guide when buying a policy to ensure you select the correct level of cover.

Ombudsman's Guide to Travel Insurance
The Insurance Ombudsman's Guide to Travel Insurance